We offer a 30 day money back return policy applicable to all SvetL products, still unopened in its original packaging. Due to the nature of a psi-generator, if the packaging has been opened or tampered with in any way, the product is NOT RETURNABLE. If you wish to return your UNOPENED Svetl Technology generator for any reason, please contact us for shipping instructions. You will be responsible for return shipping costs. Once the package is received and inspected, your refund will be initiated and credit issued in the original method of payment within 20 business days.